Marketplace for Debt Collection Field Agents
Design and implementation of a B2B web portal as a marketplace solution for receivables management. The system enables debt collection companies to submit claims digitally, which are automatically assigned to freelance field agents for on-site contact. The platform acts as an efficient, private-sector alternative to traditional bailiff services and optimizes the process chain between back-office and mobile field staff.
- Full-stack development of the portal and the underlying business logic
- Implementation of import interfaces for automated transfer of claims data
- Implementation of an export functionality for billing documents (invoices)
- Multiple manual deployments of the web portal
- Analysis of penetration test results and consultation on deriving action strategies
- Ongoing further development and technical and functional support of the marketplace after the initial release
Newsletter-CMS
Jobware uses regular email marketing for user retention. The aim of the project was to develop a content management system (CMS) for newsletter creation. This created a self-service solution for specialist departments to design mailings independently of IT development. A particular challenge was ensuring consistent rendering across various email clients and web providers (cross-client compatibility).
- Design and implementation of the CMS user interface for newsletter creation
- Execution of systematic cross-client tests (including Hotmail, Web.de, GMX) to ensure rendering quality
- Optimisation of newsletter HTML for email responsiveness and technical compatibility
- Reduction of dependency between marketing and IT through automation of the layout process